ODEYEMI GABRIEL TOMIWA

Results-driven Science and Laboratory Technology Professional

Email | Phone

[email protected]

09051520730

Abeokuta, NG

About

Results-driven Science and Laboratory Technology professional with diverse experience spanning IT infrastructure management, customer service excellence, and administrative operations. Proven ability to optimize systems, enhance user satisfaction, and improve data integrity. Adept at problem-solving, team collaboration, and process improvement, with a strong foundation in digital marketing and customer relations. Seeking to leverage a versatile skill set to drive impact and growth in a dynamic organization.

Work Experience

IT Executive

Chathub NG

Oct 2025 - Present

Managed and maintained robust IT infrastructure to ensure optimal system efficiency and operational continuity.

  • Managed comprehensive IT infrastructure, optimizing system efficiency and reliability for critical business operations.
  • Provided expert technical support, resolving complex IT-related issues promptly to minimize downtime and enhance user productivity.
  • Implemented and maintained robust cybersecurity measures, safeguarding sensitive data and ensuring data integrity across all systems.

Customer Care Representative

Chathub NG

Oct 2025 - Present

Delivered exceptional customer support and managed diverse interactions to enhance service quality.

  • Delivered top-tier customer support, efficiently resolving diverse inquiries and achieving high satisfaction rates.
  • Managed high-volume customer interactions across multiple communication channels, enhancing communication consistency and service quality.
  • Contributed to team development by assisting in the training of new customer service representatives, improving onboarding efficiency and team performance.

Intern

Skyline Specialist Hospital

Oct 2025 - Present

Supported laboratory operations and maintained accurate records for diagnostic processes.

  • Supported laboratory operations by assisting with critical procedures and accurate sample analysis, contributing to reliable diagnostic outcomes.
  • Ensured data integrity by meticulously maintaining accurate records of laboratory results, facilitating efficient reporting and compliance.
  • Collaborated effectively with senior lab technicians, providing essential support for daily operations and workflow optimization.

Secretary

Living Faith Church, New Ife Road, Ibadan

Oct 2025 - Present

Streamlined administrative functions and managed official communications for church administration.

  • Streamlined administrative operations by managing all correspondence and scheduling for church leadership, improving organizational flow and responsiveness.
  • Developed and maintained an efficient digital and physical filing system, enhancing record accessibility and data security.
  • Coordinated meetings and prepared comprehensive reports, ensuring effective communication and informed decision-making for church activities.

Intern

Ibamtech Consultancy Firm

Oct 2025 - Present

Provided key administrative and research support for consultancy projects.

  • Provided key administrative and research support, contributing to project efficiency and data collection accuracy.
  • Conducted data analysis and prepared insightful reports, supporting strategic recommendations for clients.

Teacher

Whizkid Montessori School, Ibadan

Oct 2025 - Present

Developed and delivered engaging lesson plans, fostering student academic growth.

  • Designed and delivered engaging lesson plans for primary school subjects, fostering a positive and interactive learning environment.
  • Monitored and assessed student progress, providing constructive feedback to facilitate academic growth and address individual learning needs.

Sales Representative

Femut Bottling Company

Oct 2025 - Present

Drove product sales and managed inventory to ensure consistent product availability.

  • Successfully promoted and sold bottled beverages to customers, consistently meeting sales targets and expanding customer reach.
  • Managed product inventory and coordinated timely restocking, ensuring continuous product availability and minimizing stockouts.

Teacher

Fountain of Knowledge Nursery and Primary School

Oct 2025 - Present

Educated primary school students, contributing to their foundational learning.

  • Instructed primary school students across various subjects, fostering a strong foundation for academic development.

Teacher

Socrates Nursery and Primary School

Oct 2025 - Present

Delivered primary education to young students, supporting their early academic journey.

  • Guided young students through foundational learning, contributing to their early academic and social development.

Education

Science and Laboratory Technology

Moshood Abiola Polytechnic, Ogun State

Science and Laboratory Technology

Moshood Abiola Polytechnic, Ogun State

General Studies

Best Brain College, Ibadan, Oyo State

Primary Education

Best Brain Nursery and Primary School, Ibadan, Oyo State

Certificates

Digital Marketing

Google Skills for Africa

Personal and Effective Time Management

Jobberman

Customer Service Training

Chathub NG

Customer Service Soft Skills

Airtel NG

Skills

IT Support & Infrastructure Management

  • IT Support
  • Troubleshooting
  • System Efficiency
  • Technical Support
  • Data Integrity
  • Cybersecurity Measures

Customer Service & Communication

  • Customer Support
  • Inquiry Resolution
  • Customer Relations
  • Multi-channel Communication
  • Team Training
  • Client Interaction

Laboratory Procedures & Documentation

  • Laboratory Analysis
  • Sample Analysis
  • Record Keeping
  • Data Accuracy
  • Laboratory Operations

Digital Marketing & Content Creation

  • Digital Marketing
  • Content Creation
  • Marketing Strategy

Administrative & Operational Support

  • Administrative Tasks
  • Correspondence Management
  • Scheduling
  • Filing Systems
  • Report Preparation
  • Office Coordination
  • Inventory Management

Problem-Solving & Process Improvement

  • Problem Solving
  • Process Improvement
  • Workflow Optimization

Team Collaboration & Leadership

  • Team Collaboration
  • Mentorship
  • Training

Time Management & Multitasking

  • Time Management
  • Multitasking
  • Efficiency